General Booking Terms & Conditions

• Bookings will be allocated to the best available table in the venue at the time of booking.

• Tables will be allocated based on the number of guests in a party.

• Tables of 2- 4 guests will be allocated 2 hours dining time.

• Tables of 5-8 will be allocated 3 hours dining time.

• If you require a longer allocation or if you’d like to make any changes to your booking please contact us directly on (08) 9486 5700.

• Any special requests made will be catered for by the venue as best as possible, please contact the venue directly if you require confirmation of your request.

• Your information will be used in accordance with the OpenTable Privacy Policy.

 

Large Bookings (12+):

In addition to the general booking terms, the below apply to large bookings of 12 or more.

• Bookings of 12+ must be on the Granada menu $100 per person.

• Large bookings must be secured with a valid credit card number.

• Payment will be taken on the day based on total persons booked.

• Cancellations can be made 24 hours prior to arrival.

• Cancellations made less than 24 hours will be asked to rebook on another day or may be charged 100% of total estimated food cost.

• No shows will be charged 100% of total estimated food cost.

• Tables of more than 12 may be split into separate tables near/next to each other.

 

Ascua Gift Vouchers

• Vouchers are only redeemable at Ascua 

• Vouchers are not transferable or redeemable for cash. 

• There will be no replacements provided if this voucher is lost, stolen, destroyed or used.

• Vouchers are valid for 6 months from the date of purchase.

• To redeem voucher, voucher bearer must make a reservation prior to arrival as reservations are subject to availability. When making a reservation, please advise us of the gift certificate number.

• Guest must provide the physical gift certificate at the time of payment to redeem. 

• Physical voucher must be used in one transaction only. Any unused credit cannot be refunded.

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